Shipping Policy

We are located in Sandgate, QLD, Australia. We ship our products Australia wide via Australia Post or Sendle (Courier Please & Fastway). Orders placed before 2.00pm Monday to Friday will generally ship the same day (Please note: This is same day dispatch and not same day delivery). If you select the courier shipping option (Fastway or Couriers Please), your order will ship out the next business day to when it is packed & dispatched. Please be aware that the courier shipping option will generally be the slowest delivery time. For faster delivery you must select the (Australia Post - Express Post) shipping option. There will be some rare occurrences where our stock levels are incorrect, and it may take up to 5 days to ship a certain product. Please note that we cannot ship orders on Saturday, Sunday or Public Holidays.

How much does shipping cost?

Shipping costs are calculated at checkout by the weight and location of the package. Postage can be estimated here Auspost Shipping Times, with the from postcode as "4017". Free Shipping over $99.00 & Regular Shipping options may be sent by Australia Post, Fastway or Couriers Please. If you wish your order to be sent with Australia Post please choose one of these options: "Australia Post - Standard" or "Australia Post - Express". Free shipping is only available for metro areas (Excluding WA).

Shipping Times

With Regular Shipping, Courier & Free Shipping options, we cannot guarantee the shipping times. In the metro areas of Adelaide, Brisbane, Sydney and Melbourne, you can expect your order within 2-3 days after they have been dispatched with Express Post. If you are just outside the metro areas or in large towns, it can take an extra day or two for your order to get to you. Deliveries further afield may take a week (and occasionally more) from the time of dispatch. Please select "Australia Post - Express" for fastest shipping times as other shipping options times. Australia Post - Express can no longer has a guarantee shipping time.